Ensure projects are delivered on time and adhere to business requirements.
Exhibit knowledge of how your own specialty area contributes to the business and apply knowledge of competitors, products, and services.
Advise or mentor junior team members Impact the engineering function by influencing decisions through advice, counsel, or facilitating services.
Work independently, multi-task, and take ownership of various parts of a project or initiative.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup.
Required Experience/Skills
6+ years of relevant experience in an integration /operations role.
Experience with Voice Recording applications – Nice NTR, Engage, and Verint VFCC.
Experience with Microsoft technologies – Windows, SQL, and clustering.
Experience working in Financial Services or a large complex and/or global environment.
Knowledge of cloud architecture and technologies – Amazon/Google.